Shop-Ware logo

Shop-Ware

Enables seamless quoting, multimedia engagement, and customer feedback collection.

Made by Shop-Ware

  • Email/Help Desk

  • 24/7 (Live rep)

  • Chat

  • Phone Support

  • Knowledge Base

  • FAQs/Forum

What is Shop-Ware?

Shop-Ware is a comprehensive shop management system that streamlines automotive repair operations, enabling businesses to deliver exceptional customer experiences akin to those found in contemporary retail and service industries. Designed to address the unique complexities of auto repair, Shop-Ware's integrated workflow, inspections, and customer communication tools work together to increase average ticket values and improve technician efficiency

Highlights

  • Cloud-based repair orders with native vehicle inspections allow service to be written in seconds and shared with customers for immediate approvals
  • All-in-one platform offers inventory management, canned jobs, live chat, parts ordering, payment processing, and a gross profit optimizer that automatically targets the shop's parts GP goal
  • Largest selection of direct integrations, including QuickBooks and Mitchell 1, enabling seamless connectivity with a wide range of third-party tools

Platforms

  • Mobile iPad
  • Cloud, SaaS, Web-based
  • Mobile iPhone
  • Desktop Linux
  • Web-based
  • Desktop Mac
  • Mobile Android
  • Desktop Windows
  • Desktop Chromebook
  • On-Premise Linux
  • On-Premise Windows

Languages

  • English

Social

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • In Person

    • FAQs/Forum

    • Live Online

    • 24/7 (Live rep)

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation