What is Shop-Ware?
Shop-Ware is a comprehensive shop management system that streamlines automotive repair operations, enabling businesses to deliver exceptional customer experiences akin to those found in contemporary retail and service industries. Designed to address the unique complexities of auto repair, Shop-Ware's integrated workflow, inspections, and customer communication tools work together to increase average ticket values and improve technician efficiency
Highlights
- Cloud-based repair orders with native vehicle inspections allow service to be written in seconds and shared with customers for immediate approvals
- All-in-one platform offers inventory management, canned jobs, live chat, parts ordering, payment processing, and a gross profit optimizer that automatically targets the shop's parts GP goal
- Largest selection of direct integrations, including QuickBooks and Mitchell 1, enabling seamless connectivity with a wide range of third-party tools
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Videos
Documentation