Shopmonkey

What is Shopmonkey?

Shopmonkey is a comprehensive, cloud-based platform designed to streamline and modernize the operations of auto repair shops. With its robust suite of integrated tools, Shopmonkey enables businesses to manage every aspect of their shop, from appointment scheduling and invoicing to inventory management and customer relationship management

Highlights

• Centralized platform: Shopmonkey consolidates various shop functions, including job templates, inventory management, communication (texting and emailing), labor and parts lookup, technician time-tracking, QuickBooks Online integration, and payment processing, all in one place
• Real-time reporting: The platform provides detailed, real-time reports to help shop owners better understand their business, track profitability, technician efficiency, customer aging, and fleet performance
• Automated workflows: Shopmonkey automates various shop processes, such as job authorizations, appointment confirmations, invoice payments, and more, improving efficiency and reducing manual work
• Integration capabilities: The platform seamlessly integrates with a variety of third-party applications, including QuickBooks, PartsTech, Motor, and Carfax, enabling shops to streamline their workflows and access critical information from a single platform.