SightCall

What is SightCall?

SightCall is a comprehensive, augmented-reality powered video cloud platform that enables real-time, remote interactions between businesses and their customers worldwide. With over 10 years of experience in video assistance, SightCall empowers service organizations to provide immediate support and guidance to customers, regardless of their location. The platform's WebRTC-based technology allows for seamless integration into various applications, including Salesforce, Zimbra, and mobile devices

Highlights

• Augmented Reality Capabilities: SightCall's platform leverages augmented reality to enable agents and technicians to see exactly what customers see, facilitating remote problem-solving and guidance
• Real-time Interaction Features: SightCall offers a suite of real-time features, such as live streaming, annotations, optical character recognition (OCR), barcode and QR code scanning, co-browsing, snapshots, screen sharing, and live translation, enhancing remote support and collaboration
• Integrated Platform: SightCall's platform integrates with popular CRM and field service management (FSM) systems, eliminating data silos and streamlining customer support workflows.