Sirportly

What is Sirportly?

Sirportly is a versatile customer service and support platform that enables teams to collaborate seamlessly across help desk, customer service, and other support functions. The application offers a comprehensive suite of features, including email integration, knowledge bases, SLAs, and flexible reporting capabilities, all accessible through a cloud-based service or a downloadable web application. Sirportly's powerful API further enhances the platform's functionality, allowing for seamless integration with various business systems and workflows

Highlights

• Email Integration: Streamline customer communication and ticket management by integrating Sirportly with existing email accounts
• Knowledge Bases: Empower your team and customers with access to comprehensive, searchable knowledge bases for quick issue resolution
• SLA Management: Ensure timely and effective support by setting and tracking Service Level Agreements (SLAs) for your team
• Flexible Reporting: Gain valuable insights into your support operations with customizable reporting and analytics capabilities
• Powerful API: Extend Sirportly's functionality by integrating it with other business systems and workflows through the platform's robust API.