SmartSurvey

What is SmartSurvey?

SmartSurvey is an online survey software that enables users to create, design, publish, and analyze surveys in real-time. The platform allows users to directly connect with the people whose opinions matter the most, including clients, partners, patients, students, and suppliers. SmartSurvey specializes in providing survey solutions for multinational businesses and enterprise clients, offering dedicated support and secure data storage on UK/EU-based servers

Highlights

• Capture, analyze, and report any type of data via a simple yet stylish online survey service
• Reach the people whose opinions matter most, including clients, partners, patients, students, and suppliers
• Suitable for use across a range of organization types, including education, government, business, and not-for-profit
• Offers a range of question types, including multiple choice, text box, ranking, choice matrix, Likert scale, net promoter score (NPS), continuous sum, and semantic differential
• Allows customization of fonts, text sizes, 'other' choice fields, comment boxes, text and answer validation, and answer choice randomization
• Provides a question library for frequently-used questions, skip logic to hide irrelevant pages, and response piping to automatically insert previous responses
• Supports distribution of survey invitations via bulk email and SMS, with the ability to send reminders and track invite statuses, open rates, views, opt-outs, and failures
• Enables survey embedding in web pages and sharing across social media
• Offers response quotas, end dates, and email notifications for new responses
• Provides real-time analytics and reporting tools, including data export, text analysis, custom filtering, and charting capabilities