What is Smile.io?
Smile.io is the world's largest loyalty platform, offering a comprehensive suite of tools to help ecommerce businesses build engaging and customizable reward programs. With over 15,000 active programs and serving more than 50 million members, Smile.io has empowered over 100,000 brands to transform one-time sales into repeat, loyal customers
Highlights
- Loyalty points program: Customers can earn points for various actions like creating an account, placing orders, leaving reviews, and celebrating birthdays. Businesses can create urgency with bonus points and points expiry campaigns, as well as save abandoned carts and invite customers back with points reminders
- Referral program: Businesses can leverage word-of-mouth marketing by encouraging customers to refer friends using personalized referral links. Detailed analytics allow tracking of referral traffic and sales
- VIP program: Businesses can strengthen customer retention by offering VIP statuses and perks, and upselling customers to progress towards higher tiers
- Customizable rewards panel: Businesses can easily match the rewards program to their brand's design, adding logos, banner images, and advanced color options
- Seamless integration: Smile.io offers one-click integrations with a wide range of popular ecommerce tools, including Klaviyo, Mailchimp, Okendo, Loox, and more.
Features
Email/Help Desk
Chat
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Videos
Documentation