What is SOCi?
SOCi is an all-in-one marketing platform designed specifically for multi-location enterprises. It empowers businesses to automate and scale their marketing efforts across numerous locations and digital channels, ensuring a brand-directed, locally-perfected, and data-connected approach. Through the use of cutting-edge generative AI and machine learning, the SOCi Genius platform provides actionable insights and recommendations, while automating critical workflows at scale
Highlights
- Intuitive Dashboard: Provides a comprehensive, easy-to-read overview of analytics, content performance, conversations, reviews, and more across all locations
- Listings Management: Ensures accurate and consistent business information across hundreds or thousands of online listings, boosting local search visibility
- Listening and Insights: Enables the creation of an authentic content strategy, audience profiles, and campaign performance analysis through competitor monitoring and sentiment analysis
- Local Pages and Locator: Delivers a branded and localized consumer journey, from awareness to conversion, across thousands of search-optimized pages
- Reviews and Reputation Management: Coordinates brand-consistent responses to reviews, tracks sentiment, and monitors competitive reputation insights to transform online reputation
- Social Media Management: Allows enterprise and local teams to deliver on-brand social engagements and publish high-performing content with streamlined multi-location workflows.
Features
Email/Help Desk
Phone Support
In Person
FAQs/Forum
Live Online
Knowledge Base
Webinars
Documentation