What is Soon?
Soon is a comprehensive cloud-based platform designed to streamline employee scheduling and collaboration for customer service teams. The platform offers a suite of tools to manage employee schedules, team communication, time-off, events, availability, roles, and time tracking - empowering businesses to implement flexible self-scheduling that gives teams the freedom to manage their own time
Highlights
- lf-scheduling capabilities that allow teams to customize scheduling to their unique needs
- Tools for managing employee schedules, time-off, events, availability, roles, and time tracking
- Shared team calendar to view daily, weekly, and monthly schedules
- Ability to schedule events and tasks and assign them based on experience, skills, and availability
- Conversational shift change requests to facilitate shift swapping among employees
- Team communication features including individual and shared inboxes to boost engagement and productivity
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
Knowledge Base
Webinars
Videos
Documentation