What is Splunk On-Call?
The incident management software provides a centralized platform that aligns log management, monitoring, and chat tools, enabling DevOps teams to have a comprehensive view of system health and efficiently handle incidents as they occur. The solution combines the power of people and data to equip teams with the necessary capabilities to respond to incidents, collaborate cross-functionally, and prepare for future incidents, ultimately reducing mean time to acknowledge and resolve issues, and minimizing downtime
Highlights
- Centralized platform that integrates log management, monitoring, and chat tools for a comprehensive view of system health
- Empowers DevOps teams to handle incidents efficiently by delivering context-rich notifications and facilitating cross-functional collaboration
- Enables teams to prepare for future incidents by providing visibility into critical incidents and the steps taken to resolve them
- Reduces mean time to acknowledge and resolve incidents, minimizing downtime
Features
Email/Help Desk
Phone Support
Chat
In Person
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Videos
Documentation