Sprout Social

What is Sprout Social?

Sprout Social is a comprehensive social media management platform that empowers businesses to streamline their social marketing efforts, build strong communities, and provide exceptional customer support across leading social channels. Founded in 2010 and headquartered in Chicago, Sprout Social has become a trusted solution for leading companies worldwide, offering a suite of intuitive tools to drive smarter and faster business impact from social media

Highlights

• Social Engagement Tracking: Gain insights into team interactions and social engagement trends across your profiles to optimize your social strategy
• Collaborative Content Management: Leverage the shared Team Content Calendar to coordinate publishing efforts and maintain a cohesive social presence
• Unified Social Monitoring: The Smart Inbox consolidates all messages, alerts, and actions from your social profiles into a single, filterable stream for efficient monitoring
• Robust Analytics and Reporting: Combine profile-level, group, and roll-up analytics to measure performance and gain valuable insights for your business
• Streamlined Customer Service: Turn social conversations into support tickets and access customer history to provide personalized, efficient service.