Staffino logo

Staffino

Gathers and manages customer insight via multiple channels using various collecting methods and unique CX tools.

Made by Staffino

  • Email/Help Desk

  • Phone Support

  • Chat

  • FAQs/Forum

What is Staffino?

Staffino is a comprehensive customer and employee experience management platform that empowers businesses to revolutionize their CX and EX strategies on national and global scales. The user-friendly online platform leverages advanced technology to help over 50 companies across 30+ countries gain deeper insights into their customer and employee journeys

Highlights

  • Closed Loop Feedback Management: Enables real-time collection, analysis, and actioning of customer and employee feedback to drive data-driven decision-making
  • Retention Case Monitoring: Monitors and addresses customer and employee issues to improve satisfaction and loyalty
  • Semantic Engine: Analyzes textual feedback to uncover valuable insights and trends.

Platforms

  • Mobile Android
  • Desktop Mac
  • Desktop Chromebook
  • Desktop Windows
  • Web-based
  • On-Premise Windows
  • Mobile iPad
  • Desktop Linux
  • Mobile iPhone
  • Cloud, SaaS, Web-based
  • On-Premise Linux

Languages

  • Czech
  • German
  • English
  • French
  • Italian
  • Romanian
  • Slovak

Social

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • FAQs/Forum

    • Live Online

    • Webinars

    • Videos

    • Documentation