Sugester

What is Sugester?

Sugester is a comprehensive cloud-based platform that seamlessly integrates customer relationship management (CRM), helpdesk, and task management functionalities. Designed to cater to the needs of small and medium-sized businesses, Sugester provides a centralized solution for managing customer interactions, streamlining team collaboration, and gaining valuable insights to drive business growth

Highlights

• Unified Customer Profiles: Sugester collects and consolidates all customer information, including interaction and payment history, in a single accessible location, enabling users to cater to their customers' needs effectively
• Integrated Communication Channels: The platform supports various communication methods, including phone, email, and live chat, allowing users to handle customer inquiries and provide timely responses across multiple touchpoints
• Actionable Insights: Sugester's reporting and analytics tools offer data-driven insights into project profitability, employee efficiency, and other key business metrics, empowering users to make informed decisions
• Collaborative Task Management: Sugester provides a centralized dashboard for managing tasks, to-do lists, and team collaboration, ensuring seamless workflow and accountability across the organization.