What is SuiteCRM?
SuiteCRM is an enterprise-grade Customer Relationship Management (CRM) application that offers a robust and credible alternative to proprietary CRM solutions. As an open-source platform, SuiteCRM provides a global community of users and software developers with a highly customizable and scalable CRM solution. Available as both a hosted service and a self-hosted option, SuiteCRM follows an open-source development and business model, ensuring transparency and collaboration in its ongoing evolution.
Highlights
- Modular design enables configuration for sales, marketing, IT, or service departments across various industries and business sizes
- Customizable leads lists and lead management tools facilitate tracking of visitor activity, opportunities, and sales funnels to enhance sales and marketing efficiency
- Automated workflows based on customer actions or inactions help streamline business processes and improve customer experience
- Comprehensive case management, communications, and self-service tools empower service teams to provide enhanced customer support