Survicate Enterprise

What is Survicate Enterprise?

Survicate is a comprehensive customer feedback software that enables businesses to collect valuable insights from customers across various digital channels. With its versatile features, users can gather feedback through website widgets, link and email surveys, mobile SDKs, chat surveys, and a feedback button, all within a single platform. The software seamlessly integrates with popular Marketing Automation platforms and CRMs, such as HubSpot, Marketo, Pardot, Intercom, and Salesforce, allowing users to enrich customer profiles and segment their audience more effectively. By leveraging the collected insights, businesses can decrease churn, improve customer loyalty, and address their customers' needs more precisely

Highlights

• Multichannel feedback collection: Gather customer feedback through website widgets, link and email surveys, mobile SDKs, chat surveys, and a feedback button
• Integration with Marketing Automation platforms and CRMs: Seamless integration with tools like HubSpot, Marketo, Pardot, Intercom, and Salesforce
• Enrichment of customer profiles: Integrate survey responses to better understand and segment your customer base
• Improved decision-making: Use the collected insights to decrease churn, enhance customer loyalty, and address customer needs more effectively