What is SutiCRM?
SutiCRM is a comprehensive web-based CRM solution designed to streamline and automate key business processes, including sales, marketing, and customer support, for organizations of all sizes. By providing a centralized platform to manage customer data, SutiCRM offers a 360-degree view of customer interactions, enabling businesses to gain valuable insights and make informed decisions
Highlights
- Marketing Campaign Management: SutiCRM's marketing tools allow users to plan, organize, and track multi-channel campaigns, enabling them to target specific customer segments and automate lead assignment to the appropriate sales team or individual
- Sales Force Automation (SFA): SutiCRM's SFA capabilities automate various business tasks, such as lead management, territory management through customer segmentation, sales quota management, and the generation of customizable quotes and sales orders
- Social CRM Integration: SutiCRM's social CRM features enable real-time interaction with existing and potential customers, allowing users to sync with platforms like Twitter and Google Calendar to stay connected
- Service Support: SutiCRM's service support function helps businesses track and manage customer issues, creating assignable tickets for team members to resolve. Resolved problems can be documented in a knowledge base for future reference.
Features
Email/Help Desk
Phone Support
Chat
Live Online
Webinars
Documentation