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Tekmetric

Manages shop operations, team, and customer interactions. Integrates with industry solutions. Provides features not found elsewhere.

Made by Tekmetric

  • Email/Help Desk

  • 24/7 (Live rep)

  • Chat

  • Phone Support

  • Knowledge Base

  • FAQs/Forum

What is Tekmetric?

The Tekmetric Shop Management System provides a comprehensive, cloud-based platform to modernize and streamline the operations of auto repair businesses. This all-in-one solution seamlessly integrates industry-leading tools and cutting-edge features, empowering shop owners to grow their businesses and enhance the customer experience

Highlights

  • Intuitive, cloud-based workflow with real-time access to shop metrics and repair status, allowing shop owners to stay connected from anywhere
  • Customer profiles and notes, enabling shops to build trust, sell more repair work, and track declined jobs
  • Digital vehicle inspections with integrated CARFAX reports, allowing for transparent presentation of repair needs to customers
  • Tekmessage True Two-Way Texting for seamless communication with customers
  • Tekmerchant Text-to-Pay feature for a touchless, modern payment experience
  • Integration with over 30 leading industry partners, including PartsTech, Kukui, WORLDPAC, and CARFAX
  • Customizable API to integrate other preferred tools and services
  • Dedicated customer success team and "No Contract" policy, ensuring reliable support and flexibility for shop owners

Platforms

  • Desktop Windows
  • On-Premise Windows
  • On-Premise Linux
  • Desktop Chromebook
  • Android
  • Desktop Linux
  • Mobile Android
  • Desktop Mac
  • Mobile iPad
  • Mobile iPhone
  • Cloud, SaaS, Web-based
  • iPhone
  • iPad
  • Web-based

Languages

  • English

Social

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • In Person

    • FAQs/Forum

    • Live Online

    • 24/7 (Live rep)

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation