What is Tekmetric?
The Tekmetric Shop Management System provides a comprehensive, cloud-based platform to modernize and streamline the operations of auto repair businesses. This all-in-one solution seamlessly integrates industry-leading tools and cutting-edge features, empowering shop owners to grow their businesses and enhance the customer experience
Highlights
- Intuitive, cloud-based workflow with real-time access to shop metrics and repair status, allowing shop owners to stay connected from anywhere
- Customer profiles and notes, enabling shops to build trust, sell more repair work, and track declined jobs
- Digital vehicle inspections with integrated CARFAX reports, allowing for transparent presentation of repair needs to customers
- Tekmessage True Two-Way Texting for seamless communication with customers
- Tekmerchant Text-to-Pay feature for a touchless, modern payment experience
- Integration with over 30 leading industry partners, including PartsTech, Kukui, WORLDPAC, and CARFAX
- Customizable API to integrate other preferred tools and services
- Dedicated customer success team and "No Contract" policy, ensuring reliable support and flexibility for shop owners
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Videos
Documentation