What is Tidio?
Tidio Live Chat is a comprehensive customer service platform that empowers businesses to enhance their customer support and drive more sales. This feature-rich solution seamlessly combines live chat, AI-powered chatbots, and multichannel capabilities into a single intuitive interface.
Highlights
- AI-powered chatbots that can engage customers 24/7, offering personalized support and lead generation
- Unified inbox for managing conversations across live chat, email, Facebook Messenger, and more from a single dashboard
- Customizable live chat widget with a modern design that can be integrated easily into any website
- Offline form for capturing visitor information when the chat is unavailable
- Automated triggers and actions to proactively engage customers based on their behavior
- Integration with popular business tools like Zendesk, Salesforce, and MailChimp
- Availability of a free plan with the option to upgrade for advanced features
Platforms
- Mobile Android
- Shopify
- Drupal
- Online
- Desktop Chromebook
- Google Chrome
- Mac
- Android Tablet
- Windows
- Wordpress
- iPad
- Desktop Linux
- On-Premise Linux
- iPhone
- Cloud, SaaS, Web-based
- Desktop Windows
- On-Premise Windows
- BigCommerce
- Android
- Mobile iPhone
- Mobile iPad
- Desktop Mac
- Web
- Joomla
- Web-based
Languages
- English
- French
- Russian
- Spanish
- German
- Italian
Features
Customer Segmentation
Live Support Chat
Live Preview
AI-Enabled Chatbots
Segmenting visitors
Email integration
Email automation
Visitor management
Auto Responder