Tiledesk

What is Tiledesk?

Tiledesk is a free and open-source live chat platform with AI-powered chatbots, designed to help businesses engage with customers across multiple digital channels, from websites to messaging apps. The platform offers a comprehensive solution for customer support, lead generation, and post-sales engagement, all without requiring any coding skills

Highlights

• Multichannel communication: Engage with customers across various channels, including websites, WhatsApp, Facebook Messenger, and mobile apps
• No-code chatbot builder: Easily create and customize chatbots and conversational applications using an intuitive visual builder, without the need for coding expertise
• Open ecosystem: Tiledesk fosters a community of conversation designers and chatbot developers, allowing users to import pre-built templates and leverage the expertise of others
• Orchestration engine: The platform's unique orchestration engine enables the decoupling of complex projects into multiple stories, providing dynamic involvement or removal of chatbots and conversational apps for specific use cases, thus reducing development complexity and increasing flexibility.