TrustRadius

What is TrustRadius?

TrustRadius is a platform that enables businesses to manage their online presence, gather customer feedback, and connect with potential buyers. The service provides a centralized interface for users to research, review, and compare various business software and services. Administrators can add product information, receive verified customer reviews, and track user engagement and purchasing intent directly through integrations with Salesforce and other CRM tools. The platform allows buyers to share their experiences, compare offerings, and connect with vendors to make informed purchasing decisions. TrustRadius offers a comprehensive solution for businesses to enhance their online reputation, generate leads, and foster stronger customer relationships

Highlights

• Direct integration with Salesforce to track buyer intent and product research
• Ability for businesses to list products, receive verified customer reviews, and manage their online presence
• Centralized dashboard for users to compare multiple products, share experiences, and connect with vendors
• Insights and analytics on product ratings and customer engagement