UChat

What is UChat?

UChat is a cloud-based chatbot platform that enables businesses to automate customer interactions across 16+ social channels. It provides an omnichannel and unified inbox solution, empowering users to build AI-powered chatbots without any coding. The platform integrates with e-commerce systems, allowing for seamless product management and checkout experiences

Highlights

• Omnichannel support: Reach customers on Facebook Messenger, Instagram, WhatsApp, Voice, SMS, Google Business Messenger, Slack, WeChat, and more
• Unified inbox and ticketing system: Manage all customer interactions from a single dashboard
• No-code chatbot builder: Create AI-powered chatbots using a visual flow builder, without requiring programming skills
• Built-in e-commerce integration: Sync products, shopping carts, and payment gateways (e.g., Stripe) directly within the platform
• Custom data storage and external API integration: Fetch dynamic content and manage customer data programmatically
• Multilingual capabilities: Support for multiple languages and easy translation features