UJET

What is UJET?

UJET is a modern cloud contact center software company that reimagines customer support with leading innovations to modernize the customer service experience. With a focus on improving the customer experience, UJET offers a multi-channel solution for voice, web, text, and mobile app support. The UJET platform delivers a full suite of voice and digital engagement capabilities, equipped with smart device features, powerful AI, and advanced analytics, all designed to enhance operational efficiency, interaction quality, and mission-critical stability for customers, agents, supervisors, and executives

Highlights

• Multichannel support for voice, web, text, and mobile app
• Smart device capabilities and smartphone-era functionality
• Context-aware solutions for voice, chat, image, video, and text
• Enterprise-grade platform with global reliability, security, and scalability
• SOC2 Type II and HIPAA compliant