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User.com

Automates personalized communication across multiple channels.

Made by User.com

  • Help Desk

  • Customer Support

  • email-campaign

  • communications

  • engagement

  • Lead Generation

  • Live Chat

  • site-help

  • marketing-campaigns

  • Email Marketing

What is User.com?

User.com is an all-in-one communication and Marketing Automation platform that aims to boost engagement and improve conversion by utilizing a single data source for customer interactions. The platform enables businesses to connect with clients through a wide range of communication channels, including email, live chat, chatbot, push notifications, and dynamic page content, all accessible from a unified interface.

Highlights

  • Centralized customer data: Utilize a single data source for all customer interactions and engagement activities
  • Multichannel communication: Reach customers through email, live chat, chatbot, push notifications, and dynamic page content
  • Automation capabilities: Build marketing automation processes, campaigns, and automated action paths to deliver personalized messages to users at the right time
  • Integration capabilities: Easily connect to various third-party tools, such as Google Tag Manager, Zapier, Segment, Google Analytics, WordPress, Magento, and more.

Platforms

  • Web-based
  • Mobile iPhone
  • Chrome OS
  • Desktop Mac
  • iPad
  • Online
  • Desktop Linux
  • Cloud, SaaS, Web-based
  • Desktop Windows
  • Windows
  • Desktop Chromebook
  • Linux
  • iPhone
  • On-Premise Windows
  • Mac
  • Mobile iPad
  • Mobile Android
  • Web
  • Android
  • On-Premise Linux

Languages

  • English
  • Polish

Features

    • User tracking

    • SMS Marketing Platform

    • Chatbot Builder

    • Customer Segmentation

    • Lead nurturing

    • Customer service

    • Marketing Automation

    • Omnichannel messaging

    • Live Support Chat