Userback

What is Userback?

Userback is a comprehensive visual feedback and bug reporting platform that empowers software teams to collect, manage, and resolve customer feedback efficiently. Designed for web developers, designers, and product managers, Userback streamlines the entire feedback lifecycle, from in-app collection to end-to-end issue resolution

Highlights

• Diverse feedback collection methods: Annotated screenshots, video recordings, console logs, and session information provide rich contextual details to address user issues
• Centralized feedback management: Userback's kanban boards, inbox views, and custom workflows enable teams to prioritize, track, and resolve feedback in a unified, efficient manner
• Seamless team collaboration: Invite team members and clients to contribute to feedback on projects, fostering transparent communication and shared ownership
• Integrations with project management tools: Connect Userback with platforms like Jira, Slack, and GitHub to streamline workflows and keep feedback in sync with existing processes
• Real-time insights: Leverage data-driven reports and analytics to gain visibility into feedback trends, team productivity, and project performance.