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Userlytics

Gathers feedback and insights from target customers on digital assets across devices.

Made by Userlytics

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  • Knowledge Base

  • Chat

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What is Userlytics?

Userlytics is a comprehensive user experience research platform that enables businesses of all sizes to conduct in-depth usability testing on a wide range of digital assets, including websites, mobile apps, prototypes, and competitors' products. With a global panel of nearly 2 million panelists, Userlytics empowers organizations to gather actionable insights and optimize the entire customer journey

Highlights

  • Supports a variety of test types: verbal tasks, single/multiple choice, ratings-based, and open-ended
  • Offers advanced features like skipping logic, annotations, privacy protection, and customizable invitation widgets
  • Provides detailed usability metrics such as time on task, System Usability Scale (SUS), success/failure ratios, and Net Promoter Score (NPS)
  • Enables flexible participant recruitment through shareable links and integration with third-party platforms like Adobe XD, TestFlight, and Google Play Console
  • Scalable pricing model and diverse worldwide panel allow for studies with any number of participants, from small-scale to large-scale

Platforms

  • Mobile iPad
  • Mac
  • Mobile iPhone
  • Android
  • Web-based
  • On-Premise Windows
  • Mobile Android
  • Desktop Windows
  • iPad
  • iPhone
  • Desktop Linux
  • Desktop Chromebook
  • Desktop Mac
  • On-Premise Linux
  • Windows
  • Web
  • Cloud, SaaS, Web-based

Languages

  • Danish
  • German
  • English
  • Estonian
  • Finnish
  • French
  • Italian
  • Japanese
  • Korean
  • Dutch
  • Norwegian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish
  • Turkish
  • Chinese (Simplified)
  • Chinese (Traditional)

Social

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • FAQs/Forum

    • Live Online

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation