What is Userlytics?
Userlytics is a comprehensive user experience research platform that enables businesses of all sizes to conduct in-depth usability testing on a wide range of digital assets, including websites, mobile apps, prototypes, and competitors' products. With a global panel of nearly 2 million panelists, Userlytics empowers organizations to gather actionable insights and optimize the entire customer journey
Highlights
- Supports a variety of test types: verbal tasks, single/multiple choice, ratings-based, and open-ended
- Offers advanced features like skipping logic, annotations, privacy protection, and customizable invitation widgets
- Provides detailed usability metrics such as time on task, System Usability Scale (SUS), success/failure ratios, and Net Promoter Score (NPS)
- Enables flexible participant recruitment through shareable links and integration with third-party platforms like Adobe XD, TestFlight, and Google Play Console
- Scalable pricing model and diverse worldwide panel allow for studies with any number of participants, from small-scale to large-scale
Platforms
- Mobile iPad
- Mac
- Mobile iPhone
- Android
- Web-based
- On-Premise Windows
- Mobile Android
- Desktop Windows
- iPad
- iPhone
- Desktop Linux
- Desktop Chromebook
- Desktop Mac
- On-Premise Linux
- Windows
- Web
- Cloud, SaaS, Web-based
Languages
- Danish
- German
- English
- Estonian
- Finnish
- French
- Italian
- Japanese
- Korean
- Dutch
- Norwegian
- Polish
- Portuguese
- Russian
- Spanish
- Swedish
- Turkish
- Chinese (Simplified)
- Chinese (Traditional)
Features
Email/Help Desk
Phone Support
Chat
FAQs/Forum
Live Online
Knowledge Base
Webinars
Videos
Documentation

