Usersnap

What is Usersnap?

Usersnap is a comprehensive user feedback platform designed to empower product teams with the insights and tools necessary to deliver exceptional user experiences. By providing a centralized hub for capturing, organizing, and responding to user feedback, Usersnap enables teams to make data-driven decisions and accelerate their product development cycles

Highlights

• Browser Screenshots and Visual Bug Reporting: Usersnap's powerful screenshot capture capabilities allow users to easily share visual feedback, annotate issues, and provide detailed browser information, streamlining the communication and resolution of bugs and design inconsistencies
• Integrated Feedback Channels: Usersnap seamlessly integrates with a wide range of project management and bug tracking tools, including Jira, Zendesk, Slack, and Asana, enabling teams to incorporate user feedback directly into their existing workflows
• Targeted User Research: Usersnap's interactive micro-surveys empower teams to gather in-depth insights into user behaviors and preferences, helping them understand the why behind user actions and make more informed product decisions
• Enterprise-Grade Reliability: Trusted by leading organizations such as Red Hat, Erste Bank, Lego, and Harvard University, Usersnap provides a scalable and secure platform to support the user feedback needs of large-scale enterprises.