What is UserTesting?
UserTesting is a comprehensive customer experience research platform that empowers organizations to gain valuable insights from their target audience. By leveraging on-demand feedback, the platform enables companies across industries to make informed, customer-centric decisions at every stage of the product lifecycle.
Highlights
- Rapid customer feedback on a wide range of experiences, including websites, mobile apps, prototypes, and real-world interactions
- Opt-in feedback from a global network of users, facilitated by a world-class sourcing engine
- Comprehensive experience research solution, including video, audio, and written feedback, as well as features like net promoter score, live chat, and secure prototype hosting
- Integration with various third-party applications, allowing seamless collaboration and workflow integration
- Used by 75 of the Fortune 100 companies, with a proven track record of 15 years in the industry
Features
Video of the True User Experience
Clips, Notes, & Sharing
Detailed metrics
Focus groups
Expert research team
Competitive benchmarking
Moderated usability testing