UserVoice

What is UserVoice?

UserVoice is a comprehensive product feedback management solution that empowers businesses to make data-driven product decisions and prioritize feature requests by aggregating and organizing customer feedback from multiple sources. The platform enables companies to strengthen their understanding of user needs, evaluate the potential impact of product features, and build a strategic, informed product roadmap

Highlights

• Capture and consolidate customer feedback from various channels into a centralized database
• Analyze and compare product ideas using advanced analytics tools, including segmentation by customer spend, NPS, and custom metrics
• Identify trending feature ideas and understand the urgency and significance of product requests to inform roadmap decisions
• Turn large volumes of customer feedback into meaningful product insights to drive strategic decision-making