Veeva CRM

What is Veeva CRM?

Veeva Multichannel CRM empowers life sciences companies to deliver a seamless, personalized customer experience across all channels, from digital interactions to face-to-face engagements. This cloud-based solution integrates customer data, communication channels, and sales processes into a comprehensive platform designed to drive commercial excellence in the rapidly evolving life sciences industry

Highlights

• Unified customer view: Aggregates data from digital, email, phone, face-to-face, and event interactions to provide a complete understanding of customer activities and behaviors
• Multichannel coordination: Enables coordinated customer engagement across all touchpoints, ensuring a consistent and personalized experience
• Streamlined sales processes: Integrates with Veeva Align to streamline assignment management and provides an event management tool for creating, approving, and collaborating on customer events
• Informed decision-making: Leverages the Veeva VInsights database to provide sales and marketing teams with real-time access to prescription, customer, and sales data for data-driven decision-making.