Verloop.io

What is Verloop.io?

Verloop.io is a comprehensive customer support automation platform that enables businesses to deliver exceptional support experiences to their customers across a wide range of channels, including voice, WhatsApp, Instagram, web, and in-app. With Verloop.io, companies can build and deploy conversational AI-powered chatbots and FAQ bots in minutes, allowing them to capture and convert leads 24/7, surpassing the capabilities of traditional forms Verloop.io's cutting-edge technology sets it apart from traditional bot builder platforms. Its narrow machine learning models enable brands to achieve over 65 coverage and accuracy out of the box, while its language-agnostic framework allows customers to converse in the language of their choice. The platform also offers a Generative AI Suite, including features like AI-summary, AI-Rephrase, AI-Expand, AI-Tone Adjustment, and Co-pilot for Agent Support, which provides response suggestions through document cognition Furthermore, Verloop.io's FAQ Automation feature allows visitors to quickly ask commonly asked questions and receive instant answers, ensuring a seamless customer experience. Additionally, the platform's live chat functionality enables visitors to connect with sales and support agents when needed, creating a holistic support solution

Highlights

• Narrow Machine Learning models for high accuracy and coverage out of the box
• Language-agnostic bot builder framework
• Generative AI Suite for advanced natural language processing and agent support
• Automated FAQ handling for instant responses to common questions
• Live chat integration for seamless human-to-human support