What is VirtualConcierge?
This custom-designed suite of Virtual Concierge Mobile Apps allows guests to access a wide range of services and amenities directly from their own mobile devices or through interactive displays in the hotel lobby. From exploring local attractions and making dining reservations to accessing hotel information and communicating with staff, these apps provide a centralized platform to enhance the guest experience throughout their entire stay. With features tailored to the unique needs and preferences of each property, the Virtual Concierge Apps empower guests to efficiently manage their visit and ensure a seamless, memorable experience
Highlights
- Access to a comprehensive directory of local attractions, restaurants, and other points of interest with the ability to view details, make reservations, and get directions
- In-app communication channels to interact with hotel staff and request services like housekeeping, maintenance, or concierge assistance
- Integration with hotel systems to view account information, check-in/check-out, and access digital room keys
- Interactive lobby displays that mirror the mobile app functionality, allowing guests to explore and utilize the services on-site
- Customizable content and branding to align with the hotel's identity and cater to the specific needs of its guests