WestFax

What is WestFax?

WestFax is a comprehensive cloud-based fax solution that enables secure, HIPAA-compliant document exchange and workflow automation for businesses across various industries, including healthcare, broadcasting, and more. The platform offers a suite of capabilities, including fax-to-email, print-to-fax, and fax broadcasting, all accessible through a robust API for seamless integration with enterprise resource management (ERM), customer relationship management (CRM), and other critical systems

Highlights

• HIPAA-Compliant Fax: WestFax ensures the secure transmission of confidential documents through password protection, SSL/TLS encryption, and AES 256-bit encryption, safeguarding sensitive information such as electronic protected health information (ePHI)
• API Integration: The platform provides a flexible API that allows organizations to customize the system and integrate it with third-party applications, enabling streamlined workflows and enhanced collaboration
• Fax Broadcasting: WestFax's broadcasting module enables users to schedule and fax specific documents to multiple recipients, improving efficiency and ensuring consistent communication
• Mobile Accessibility: The WestFax mobile application empowers professionals to send faxes with multiple file attachments and receive real-time status updates, enabling on-the-go productivity
• Exception Reporting: The solution offers customizable exception reports, allowing managers to monitor and analyze fax activities based on parameters such as name, company, contact information, and customer ID.