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Workbooks

Organizes customer data, streamlines business processes, and improves customer support.

Made by Workbooks

  • Email/Help Desk

  • 24/7 (Live rep)

  • Knowledge Base

  • Chat

  • Phone Support

  • FAQs/Forum

What is Workbooks?

Workbooks CRM is a comprehensive cloud-based solution that seamlessly connects your entire business, empowering teams to work more efficiently, collaboratively, and in alignment with your strategic goals. By providing a single, 360-degree view of your customers, Workbooks enables marketing to generate high-quality leads, sales to close more deals, finance to invoice quickly and easily, and support to deliver exceptional service

Highlights

  • Secure, anytime-anywhere access across all devices and seamless integration with your current systems, ensuring a unified customer view and real-time insights for informed decision-making
  • Lead management capabilities, including online lead capture, automated lead distribution, and integration with Google Adwords for tracking the effectiveness of marketing campaigns
  • Robust organization and people management, allowing you to track relationships, segment customer data, and boost productivity through features like email templates and Outlook integration
  • Integrated customer support, with a case management system that streamlines support operations, enables tracking of progress, and ensures prompt issue resolution

Platforms

  • On-Premise Linux
  • iPhone
  • Mobile iPad
  • Desktop Windows
  • iPad
  • Desktop Chromebook
  • Desktop Mac
  • Desktop Linux
  • Android
  • Mobile Android
  • Mobile iPhone
  • Cloud, SaaS, Web-based
  • Web-based
  • On-Premise Windows

Languages

  • German
  • English
  • Spanish

Social

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • In Person

    • FAQs/Forum

    • Live Online

    • 24/7 (Live rep)

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation