What is Yelo?
Yelo is a comprehensive cloud-based platform that enables small and medium-sized businesses to establish an efficient digital ordering and delivery system for their customers. The platform offers a suite of tools and features to streamline various aspects of the business operations, from online ordering and payment processing to delivery management and customer engagement
Highlights
- Ordering Suite: Allows customers to place orders directly from the business's mobile app or website, with seamless online payment integration
- Delivery Suite: Enables businesses to manage their delivery operations, including route optimization and real-time tracking of order deliveries
- Customer Engagement: Provides an intelligent AI chatbot and live chat options to facilitate direct communication with customers, improving customer service
- Multi-vendor Support: Offers a curated marketplace of local products and services, allowing businesses to become a one-stop shop for their community
- Scalable Solution: Designed to grow with the business, whether it's a corner store or a local empire.
Features
Email/Help Desk
In Person
FAQs/Forum
24/7 (Live rep)
Knowledge Base
Documentation