What is Zimplu CRM?
A cloud-based Unified Communications platform that offers a comprehensive suite of integrated communication and collaboration tools. This platform provides a seamless experience for businesses, enabling them to manage voice, team messaging, collaboration, and contact center functionalities from a single, intuitive interface. The platform boasts a robust set of features, including click-to-dial functionality, call reporting, call recording, and voicemail transcription, ensuring that all necessary digital tools are readily accessible to users across office locations and mobile devices. The platform's integration capabilities allow organizations to connect with popular business applications such as Salesforce, Zoho, Google, Microsoft, Zendesk, and ServiceNow, among others, further enhancing productivity and streamlining workflows. Setup, deployment, and adoption of the platform are designed to be effortless, with IT teams able to manage the entire system from anywhere Underpinning the platform's reliability and performance is a team of experts who proactively monitor and optimize the platform 24/7/365, ensuring that the service remains at the highest level possible. This commitment to continuous improvement and support ensures that businesses can focus on their core operations, confident that their Unified Communications needs are being met
Highlights
- Comprehensive suite of integrated communication and collaboration tools, including voice, team messaging, and contact center functionalities
- Seamless cross-device and cross-location accessibility, enabling users to access the same digital tools from any office or mobile device
- Robust integration capabilities with popular business applications, streamlining workflows and enhancing productivity
- Effortless setup, deployment, and ongoing management by IT teams
- Proactive monitoring and optimization of the platform by a team of experts, ensuring service reliability and performance
Features
Web-Based