Zoho Assist logo

Zoho Assist

Connects to remote computers without prior installation.

Made by Zoho Corporation

  • domain-mapping

  • Customer Support

  • File transfer

  • easy-connection-options

  • web-browser-cess

  • firewall-transparent

  • Security & Privacy

  • Remote Desktop

  • deployment

  • remote-pc-diagnostics

What is Zoho Assist?

Easily support customers on remote computers through web-based, on-demand remote support sessions. Set up unattended remote access and manage remote PCs, laptops, mobile devices, and servers efficiently. Secure connections for remote desktop support can be established in just a few seconds. Remotely support clients anywhere in the world and manage remote computers to improve customer satisfaction. Connect to customers' remote desktops, troubleshoot issues faster, and ensure customers are happy. Empower your IT help desk to resolve customers' issues remotely, accelerate resolution time, and deliver outstanding service. Zoho Assist, a one-stop solution for remote support, screen sharing, and unattended access, allows you to access your computer or mobile device from anywhere, anytime. This cloud-based platform requires no prior installation and offers cross-platform support, working across devices and with major web-proxies and firewalls

Highlights

  • Provides web-based, on-demand remote support sessions
  • Enables setup and management of unattended remote access
  • Supports remote PCs, laptops, mobile devices, and servers
  • Establishes secure remote desktop connections in seconds
  • Allows remote support for clients anywhere in the world
  • Facilitates troubleshooting and issue resolution on remote devices
  • Empowers IT help desks to resolve customer issues remotely
  • Requires no prior installation and offers cross-platform support
  • Works across devices and with major web-proxies and firewalls

Platforms

  • On-Premise Windows
  • Google Chrome
  • iPhone
  • On-Premise Linux
  • Cloud, SaaS, Web-based
  • Android Tablet
  • Android
  • Desktop Windows
  • Mobile Android
  • Mobile iPhone
  • Desktop Linux
  • Desktop Mac
  • Windows
  • Online
  • Web-based
  • Mobile iPad
  • Desktop Chromebook
  • iPad
  • Raspberry Pi
  • Mac
  • Linux

Languages

  • English
  • Bulgarian
  • French
  • German
  • Japanese
  • Portuguese
  • Chinese
  • Spanish
  • Swedish
  • Dutch
  • Chinese (Simplified)

Features

    • Wake on LAN

    • Scheduling

    • Web-Based

    • Meeting notes

    • Remote Reboot

    • Support for Remote Control

    • Screen Sharing

    • Unattended Access

    • Reporting

    • Customizable branding

    • Custom Domain

    • Icon sets

    • Auto-reconnection

    • Pricing per agent

    • Embeded customer widget

    • Remote Support

    • Secure File Sharing

    • Integrated File Sharing

    • SMS invites

    • Unattended installation