What is Zoho Assist?
Easily support customers on remote computers through web-based, on-demand remote support sessions. Set up unattended remote access and manage remote PCs, laptops, mobile devices, and servers efficiently. Secure connections for remote desktop support can be established in just a few seconds. Remotely support clients anywhere in the world and manage remote computers to improve customer satisfaction. Connect to customers' remote desktops, troubleshoot issues faster, and ensure customers are happy. Empower your IT help desk to resolve customers' issues remotely, accelerate resolution time, and deliver outstanding service. Zoho Assist, a one-stop solution for remote support, screen sharing, and unattended access, allows you to access your computer or mobile device from anywhere, anytime. This cloud-based platform requires no prior installation and offers cross-platform support, working across devices and with major web-proxies and firewalls
Highlights
- Provides web-based, on-demand remote support sessions
- Enables setup and management of unattended remote access
- Supports remote PCs, laptops, mobile devices, and servers
- Establishes secure remote desktop connections in seconds
- Allows remote support for clients anywhere in the world
- Facilitates troubleshooting and issue resolution on remote devices
- Empowers IT help desks to resolve customer issues remotely
- Requires no prior installation and offers cross-platform support
- Works across devices and with major web-proxies and firewalls
Platforms
- On-Premise Windows
- Google Chrome
- iPhone
- On-Premise Linux
- Cloud, SaaS, Web-based
- Android Tablet
- Android
- Desktop Windows
- Mobile Android
- Mobile iPhone
- Desktop Linux
- Desktop Mac
- Windows
- Online
- Web-based
- Mobile iPad
- Desktop Chromebook
- iPad
- Raspberry Pi
- Mac
- Linux
Languages
- English
- Bulgarian
- French
- German
- Japanese
- Portuguese
- Chinese
- Spanish
- Swedish
- Dutch
- Chinese (Simplified)
Features
Wake on LAN
Scheduling
Web-Based
Meeting notes
Remote Reboot
Support for Remote Control
Screen Sharing
Unattended Access
Reporting
Customizable branding
Custom Domain
Icon sets
Auto-reconnection
Pricing per agent
Embeded customer widget
Remote Support
Secure File Sharing
Integrated File Sharing
SMS invites
Unattended installation