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Zoho CRM

Manages customer relationships across every channel to help businesses close deals efficiently.

Made by Zoho

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  • 24/7 (Live rep)

  • Phone Support

  • Chat

  • Knowledge Base

  • FAQs/Forum

What is Zoho CRM?

Zoho CRM is a comprehensive, cloud-based customer relationship management (CRM) solution catering to the diverse needs of businesses, from mid-scale to large-scale enterprises. This 360-degree CRM platform empowers organizations to effectively manage their customer relationships, streamline business processes, and drive growth through an array of robust features and integrations

Highlights

  • Contact Management: Enables users to centralize and manage customer information, including details like contact information, communication history, and interaction notes
  • Sales Funnels and Pipeline Management: Provides tools to create, track, and optimize sales funnels, helping sales teams manage the customer journey from lead to conversion
  • Workflow Automation: Automates repetitive tasks and business processes, improving efficiency and ensuring consistent execution across the organization
  • AI-Powered Conversational Assistant: Zia, an intelligent virtual assistant, offers personalized insights, task reminders, and sales process suggestions to individual sales representatives and teams
  • Integrations: Seamlessly integrates with over 500 popular business applications, enabling users to centralize their data and streamline their workflows.

Platforms

  • Desktop Linux
  • Desktop Mac
  • Mobile iPhone
  • Desktop Windows
  • iPhone
  • Mobile Android
  • Mobile iPad
  • Desktop Chromebook
  • On-Premise Linux
  • Android
  • Cloud, SaaS, Web-based
  • On-Premise Windows
  • Web-based
  • iPad

Languages

  • Arabic
  • Bulgarian
  • Czech
  • Danish
  • German
  • English
  • French
  • Hebrew
  • Hindi
  • Croatian
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Dutch
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish
  • Turkish
  • Vietnamese
  • Chinese (Simplified)

Social

Features

    • Mail Merge- Instantly create bulk Mail Merge

    • MailMagnet- Reduce email clutter and focus only

    • Capture leads from your website- Seamlessly

    • Keep customers emails inside CRM

    • Social CRM- Link customer's LinkedIn, Facebook

    • CRM On-The-Go- Stay connected and up-to-date

    • Stay Secure- Profiles, Hierarchy, Groups & Data

    • Document Library- Organize & share the latest

    • Market Smarter- Campaigns, Mass Email &

    • CRM for Google Apps- Zoho CRM works seamlessly

    • Extend CRM- APIs, Webhooks & Custom Applications

    • Improve your Workflow- Automatically assign leads

    • Pulse- Identify, target and follow-up on inactive

    • Forecasting- Link data from the Opportunities