What is Zuum App?
Zuum App is a comprehensive SaaS-based solution that digitizes operations for freight brokerages, third-party logistics providers, and freight forwarding companies. Its Automated Broker feature streamlines every stage of freight management, enhancing on-time delivery, customer satisfaction, and profitability to drive business growth. The software's 12-in-1 workflow automations cover a range of critical functions, from Digital Shipment Management, which provides real-time visibility and communication for active shipments and open offers, to Digital Customer Management, which simplifies onboarding and facilitates best-in-class service delivery. Additionally, Digital Carrier Management enables brokers to manage their existing freight network while accessing new carrier partners to accelerate freight planning. The platform's reporting capabilities offer advanced analytics on service levels, sales, operations, shipments, and lane performance to support informed decision-making. Automated billing and invoicing modules also reduce paperwork, manual back-office tasks, and human error, improving efficiency and profitability. Zuum App's open API allows users to integrate with external enterprise-class software, offering modular technology to maximize performance. The solution also provides optional upgrades, including a customized pricing algorithm, Dynamic Smart Rate, Dynamic RFP, Routing Guide, AI-driven multi-lane pricing, Spot Market Win-Loss Ratio & Lane Analytics, Lane Seeker, and workforce management tools, tailoring the platform to each user's unique needs
Highlights
- 12-in-1 workflow automations covering critical freight management functions
- Digital Shipment Management for real-time visibility and communication on active shipments and open offers
- Digital Customer Management to simplify onboarding and facilitate best-in-class service delivery
- Digital Carrier Management enabling access to new carrier partners to accelerate freight planning
- Advanced reporting capabilities for service levels, sales, operations, shipments, and lane performance
- Automated billing and invoicing modules to reduce paperwork, manual tasks, and human error
- Open API for integration with external enterprise-class software
- Customizable upgrades including pricing algorithms, Dynamic Smart Rate, Dynamic RFP, and AI-driven analytics