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Document360

Enables users to create and publish self-service knowledge bases, product manuals, and API docs using documentation, categorization, editing, and branding features.

Made by Document360

  • customer-self-service

  • Integration

  • help-authoring

  • faq-builder

  • Documentation

  • saas-helpdesk

  • faq-system

  • AI-Based Search

  • analytics

  • knowledgebase-management

  • knowledgebases

  • Customer Support

  • faqs

  • self-service

  • faq

  • help-authoring-software

  • Software as a Service

  • support-software

What is Document360?

Document360 is a powerful SaaS knowledge base platform that enables organizations to create, manage, and publish comprehensive documentation for their software products, projects, and internal operations. With its intuitive interface and robust features, Document360 streamlines the knowledge management process, empowering teams to share information, collaborate effectively, and deliver exceptional user experiences

Highlights

  • Intuitive Block Editor: The user-friendly block editor simplifies the content creation process, allowing seamless collaboration through inline comments and real-time editing
  • Customization Centralized Hub: Businesses can effortlessly tailor the look and feel of their knowledge base to align with their brand identity, adjusting layouts, color schemes, fonts, and other branding elements
  • Advanced Analytics: Detailed analytics provide valuable insights into user behavior, content effectiveness, and engagement patterns, enabling data-driven decision-making
  • Instant Sync Integrations: Document360 seamlessly integrates with popular third-party tools like Zendesk Federated Search and GitHub, enhancing workflow efficiency and cross-platform collaboration.

Platforms

  • Online
  • On-Premise Windows
  • Windows
  • Cloud, SaaS, Web-based
  • Linux
  • Desktop Mac
  • Mobile Android
  • Mac
  • On-Premise Linux
  • Mobile iPhone
  • Desktop Linux
  • Web-based
  • Web
  • Desktop Windows
  • Desktop Chromebook
  • Mobile iPad

Languages

  • English

Features

    • Knowledge Management

    • Apps with Google Analytics Integration

    • Web-Based

    • Customer service

    • No Coding Required

    • Knowledge Base

    • Help Center

    • Knowledge Base structuring

    • Team Collaboration