Front

What is Front?

Front is a comprehensive customer operations platform that streamlines communication and collaboration for support, sales, and account management teams. By combining the efficiency of a help desk with the familiarity of email, Front empowers teams to centralize messages across multiple channels, including email, social media, and SMS, and route them to the right person. The platform's automated workflows and real-time collaboration features enable teams to work together seamlessly, while detailed analytics and insights unlock visibility into their customer operations

Highlights

• Centralized communication across multiple channels: Email, social media, SMS, and more
• Automated workflows and real-time collaboration for efficient team coordination
• Detailed analytics and insights to drive operational efficiency and improve customer experience
• Integrates with the tools teams already use, providing a unified platform for customer communication and operations