Freshworks Customer Service Suite

A cloud-based customer service platform that streamlines operations, supports multi-channel engagement, and provides data-driven insights to optimize service delivery.

Personalized help desk solution for efficient customer support.

Streamlined customer service and field management.

Comprehensive Customer Engagement Solution

Streamlined customer communication for 8,000+ companies. Email-based help desk solution. Collaborative email for shared inboxes.

Cloud-based customer service platform that streamlines customer query management and enhances client engagement through live chat, personalized communication, and conversational bots.